Bajaj Auto and Kawasaki have had an alliance for the sale and after sales service of Kawasaki motorcycles through its Probiking network since 2009. Both companies have mutually arrived at an amicable decision to end their alliance in India from April 1, 2017.
Kawasaki motorcycles will now be sold and after sales service, including that for past customers, will be provided by India Kawasaki Motors Pvt Ltd which a fully-owned subsidiary of Kawasaki Heavy Industries Japan.
Kawasaki is moving forward to deliver products and services that drive customer satisfaction and enhance the brand while Bajaj Auto intends to focus on the KTM brand in India. Both companies will continue to maintain their co-operative relationship across the rest of the world for current and future businesses.
Bajaj Auto and Kawasaki have had a long relationship that dates back to 1984. Both companies produced and sold motorcycles such as the Bajaj Kawasaki Eliminator, Bajaj Kawasaki Caliber, Bajaj Kawasaki Wind and Bajaj Kawasaki Boxer to name a few.
In 2009 the two companies decided to have a sales and after sales arrangement. Bikes such as the Ninja 300, Ninja 650, Z250 and the ER-6n were retailed through Pro-Biking dealerships. In 2010 Kawasaki Heavy Industries, Ltd. announced the launch of India Kawasaki Motors Pvt. Ltd. (IKM), its new Indian subsidiary specialising in motorcycle imports and sales of higher capacity motorcycles such as the Z800 Z1000, Ninja 1000, Ninja ZX-10R and the Ninja ZX-14R through exclusive dealerships.
After the split Kawasaki India has around 12 outlets. The Probiking showrooms that once catered to Kawasaki products have been progressively converted to KTM dealerships.
Kawasaki India has assured that those customers who have purchased their motorcycles before April 1, 2017, shall also be provided with the same level of after-sales service that will be provided to those customers who purchase motorcycles after April 1, 2017.